Privacy Policy

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Privacy Policy

Effective Date: January 1, 2022

Introduction
At Sure Supply Logistics, we are committed to protecting the privacy and confidentiality of the personal information of our clients, partners, and stakeholders. This Privacy Policy outlines how we collect, use, store, and protect personal information as part of providing non-medical equipment and specialized foot care services, particularly to Aboriginal communities across Alberta.

1. Collection of Personal Information

We collect personal information to provide tailored services and improve health outcomes. The types of information we may collect include:

• Personal Details: Name, date of birth, gender, and contact information (phone number, email address, and mailing address).
• Health Information: Details related to mobility, respiratory health, foot care needs, and other relevant medical conditions.
• Service Information: Records of the services provided, appointments, and equipment delivered.
• Community Feedback: Input provided through surveys, outreach programs, and local partnerships.

2. Purpose of Collecting Information

The personal information we collect is used to:

• Deliver personalized non-medical equipment and foot care services.
• Conduct comprehensive assessments for mobility, respiratory health, and foot care needs.
• Facilitate mobile services and equipment delivery to underserved areas.
• Collaborate with Indigenous organizations to create culturally sensitive solutions.
• Monitor and evaluate the effectiveness of our services to improve outcomes.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent personal information. Information may be shared only in the following circumstances:

• With Consent: When the individual explicitly agrees to share their information.
• With Partners: Collaborating with Indigenous organizations and health centers to enhance service delivery, in compliance with privacy laws.
• For Legal Obligations: To comply with legal, regulatory, or audit requirements.

4. Data Protection and Security

We implement strict security measures to protect personal information from unauthorized access, use, or disclosure. Measures include:

• Encryption of sensitive data during transmission.
• Secure storage of personal information in compliance with industry standards.
• Regular audits and training for staff on data privacy best practices.

5. Rights of Individuals

You have the right to:

• Access Your Information: Request a copy of your personal information.
• Correct Inaccuracies: Update or correct any inaccurate or incomplete information.
• Withdraw Consent: Opt out of certain uses or disclosures of your information.
• Request Deletion: Ask for your information to be deleted where applicable by law.

To exercise your rights, please contact us using the details provided below.

6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.

8. Contact Us

For questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

Sure Supply Logistics
Tel: 403-397-4244